Support
Need help with Istiqamah: Quran & Salah? Contact us using the support details below.
Support contact: [email protected]
Common Topics
- Sign-in help for Apple Sign-In or Google Sign-In.
- Subscription purchase, Restore Purchases, or Premium entitlement questions.
- Prayer-time, reminder, notification, or Live Activity support.
- Salah Shield, App Shield, or Prayer Mat Check support.
- Qur'an text, Tafsir, audio, Tajweed lessons, memorisation, or saved reading position.
- Recitation Coach Beta recording, playback, or analysis support.
- Qibla compass, calibration, or location support.
- Account Deletion requests, privacy questions, or local data reset questions.
Qur'an Reader and Audio
If Quran text, Tafsir, or audio does not load, confirm that your iPhone is online, close and reopen the Quran tab, then try again. Audio controls include speed, ayah repetition and continuous reading. Your last reading position is stored on your device.
Recitation Coach (Beta)
Allow microphone access when you choose to record. Private playback stays on your iPhone. Analysis requires an internet connection and uploads only the selected recording for one analysis; the raw recording is deleted after processing and is not used to train the model. The feedback is a fallible practice aid and does not replace a qualified Quran teacher.
Qibla Compass
Qibla uses foreground location and the iPhone compass. Keep the phone flat, move away from magnetic cases or metal objects, and follow any calibration prompt. Location can be changed in iOS Settings.
Setup Guides
- Set up Salah Shield and private app selection.
- Enable the optional Prayer Mat Check.
- Schedule protected Qur'an focus.
Subscriptions
Subscriptions are managed through your Apple ID. You can cancel or change plans in iOS Settings under Apple ID subscriptions. Use Restore Purchases in the App if an active subscription is not recognized.
Privacy and Terms
See the Privacy Policy and Terms of Service pages published with this App Store listing for details about data handling and subscription terms.
Account Deletion
In the app, Settings > Delete Account offers permanent account deletion when supported by the sign-in provider, explains that App Store subscriptions are managed separately in Apple subscription settings, and offers local device data cleanup.
If Account Deletion is not available for your sign-in method, contact Support at [email protected] and include the email address used to sign in.
Contact
Istiqamah
Postal correspondence available on request via support email.
Contact: [email protected]